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We understand that purchasing a watch is an investment, and we want to ensure that you feel confident and secure throughout the process.

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Buyer Protection

All our vintage watches come with full buyer protection. Our Escrow payment method and authenticity guarantee means your purchase is in safe hands. Find out more

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Privacy Policy

At Authentic Watch Co, we are committed to safeguarding the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from us.

1. Information We Collect:

1.1 Personal Information: When you visit our website, make a purchase, or sign up for an account, we may collect personal information such as your name, email address, mailing address, phone number, and payment details.

1.2 Website Usage Information: We may collect non-personal information about your visit to our website, including your IP address, browser type, referring/exit pages, and the date/time of your visit. This information helps us analyse trends, administer the site, and improve user experience.

2. How We Use Your Information:

2.1 Order Processing: We use your personal information to process and fulfil your orders, communicate with you about your purchases, and provide customer support.

2.2 Account Management: If you create an account with us, we use your information to manage your account, including order history and preferences.

2.3 Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or other updates. You can opt out of these communications at any time.

2.4 Website Improvement: We use website usage information to analyse trends, track user interactions, and improve the functionality and performance of our website.

3. Information Sharing:

3.1 Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, conducting business, or servicing you. These providers are contractually obligated to use your information only for the purposes of providing the services we request.

3.2 Legal Compliance: We may disclose your information when required by law or in response to valid legal requests, such as subpoenas or court orders.

4. Data Security:

4.1 Protection Measures: We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

4.2 Secure Transactions: We use industry-standard encryption technology to secure online transactions and protect your payment information.

5. Your Choices:

5.1 Access and Update: You can access and update your personal information by logging into your account on our website.

5.2 Marketing Preferences: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or contacting us directly.

6. Changes to This Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this Policy periodically for any updates.

7. Contact Us:

If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at sales@authenticwatchco.com.

By using our website or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

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